Having won the competition in All About Business Magazine Competition, Enda Folan, MD Computer Troubleshooters Ireland decided to share the prize of a mentoring session with Norah Casey (Chief Executive of Harmonia Ltd, Ireland’s largest magazine publishing company and of Dragon’s Den fame) with the Ireland franchise group.
The Computer Troubleshooters team of 9 offices from across Ireland were represented at a 1.5 hour mentoring session with Norah. She shared her many experiences in business and drew many links between her Publishing business and Computer Technical Support. She was quite forthright in her opinions and placed a lot of emphasis on marketing and customer service. She shared and suggested ideas and we have taken these away and will review them at our next regional meeting.
Many thanks to Bank of Ireland and to Norah Casey for this great prize and for the learnings we have taken away!!